Solar Home FAQs

How long will it take to receive my order?

Most orders will be delivered within 7-14 business days. Due to the nature of our products we cannot guarantee any delivery dates. If you have not received your product within 14 days, be assured we are still working to ship the item as fast as possible.

Which methods of payment do you accept?

We accept Visa, Mastercard, Discover.

How much do you charge for shipping?

Click here to check shipping rates

Can my order be shipped to a PO box?

No. We apologize for any inconvenience, but UPS and FedEx will not ship packages to P.O. boxes.

Can I place my order over the phone?

Yes. Just call us at 1-866-SUN PRODUCTS (1-866-786-7763) Monday – Friday, 9 a.m. – 5 p.m. MST.

How can I be certain of the quality of the product I order?

Every item we sell is guaranteed. We have been in business for over ten years.

How do I exchange or return an item?

Click here to read our return policy